Policies

Our policies in one place. If you are a funder, commissioner or partner and need something that is not here, ask us and we will send it over.

Last updated: 7 September 2026

Working with people

• Safeguarding — how we protect people who may be at risk, and how to raise a concern.
• Adult Safeguarding Policy (PDF) — our full policy and procedures for adults at risk.
• Child Safeguarding Policy (PDF) — our full policy and procedures for children and young people.
• Equality, Diversity and Inclusion — our approach to fairness and access.
• Complaints — how to tell us something has gone wrong, and what we will do about it.

This website

• Privacy Policy — what we do with personal information.
• Cookie Policy — the cookies this site uses and how to control them.
• Accessibility Statement — how accessible this website is and how to tell us if it is not.

Governance and Policy Handbook

The pages above summarise the policies most people need. They sit inside a fuller Governance and Policy Handbook covering governance, data protection, volunteer management, associates and contractors, risk assessment and management, financial controls, confidentiality, conflict of interest, whistleblowing, insurance, records management and our code of conduct.

The handbook is reviewed at least annually. We are happy to share it with partners, commissioners and funders on request.

Contact us

Digital You CIC
Email: info@digitalyou.org.uk
Phone: 0191 716 9565

Registered office: Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF. This is our registered office address only. We work remotely and on the premises of the organisations we support, so please contact us by email or phone rather than calling in.

Digital You CIC is a Community Interest Company registered in England and Wales, company number 17070364.